Louisville Metro Office of Resilience and Community Services and Neighborhood Place are proud to play a role in helping individuals and families who have experienced a loss of income related to the COVID-19 pandemic.
Thanks to the generosity of community partners, financial assistance is available to help with rental assistance, childcare, transportation, food, and utilities. Income eligible households, with a verifiable loss of earned income since March 16, 2020 - directly related to the COVID-19 pandemic - and a demonstrated need, may apply to receive payment assistance up to $1,000 per household. Funds will be distributed on a first come, first served basis until available funding is expended.
Our online scheduler will allow you to schedule an appointment to apply for this assistance. The application process will be conducted by phone, with a staff member at Neighborhood Place on the day of your appointment. We are not seeing clients face-to-face at this time. Neighborhood Place facilities are temporarily closed for walk-in clients so this application process will need to be initiated by phone. Your Neighborhood Place worker will then explain how to correspond documentation by email, or drop off utilizing a Drop Box.
Eligibility to apply includes:
Please note that we have received a high demand from residents seeking to apply for this program. Please be patient as we respond to these requests as quickly and efficiently as possible.
Please note after reviewing your documents we may request additional information to complete your application.
Louisville Metro Community Services seeks to reduce poverty and help low-income citizens of Jefferson County, Kentucky to meet critical needs and become self-sufficient.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (502) 874-5060 and following the instructions.